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Getting started

1. To create an account, click on the ‘Create Account’ button on the menu bar to register your details.

2. Purchase class credits by clicking on the ‘Pricing’ then ‘Small Group Training’ button on the menu bar. Purchased passes will be added in within 24 hours.

3. Book classes by clicking on the ‘BOOK CLASS’ button on the menu bar.

First-Timers

If you’re a first-timer we ask that you to arrive 15 minutes before class, so our front desk staff can check you in & show you around the gym.

If this is your first time at KOA, please do let our coaches know! Our coaches are more than happy to answer any queries you may have about your upcoming class.

We strongly recommend for you to go at your own pace and take a breather whenever you feel the need to. If there’s anything you unsure of, please ask our coaches for help. Always remember, safety comes first!

Do we offer free trial classes?
Unfortunately, we do not offer free trial classes. However, you may purchase our First Time Trial Package (RM 60 for 2 classes).

Etiquette

  • Please be punctual, anyone more than 5 minutes late will be denied entry. Let’s respect those who are on time!
  • Members are not allowed to walk-in to class without a prior booking.
  • Do wear suitable gym attire & shoes. Safety first!
  • Please do not leave your belongings overnight.
  • Please clean up after yourself; re-rack the weights & put the equipment back once you’re done with them!

Schedules

Book classes here
Classes can be booked up to two weeks in advance!

*Our booking window closes an hour before the start of class.

Cancellation Policy

KOA Class Package
Cancellations to be made 6 hours prior to class by calling into the gym.

*Morning class cancellations will need to be made by 9pm the night before.

Traveller Package & First Time Trial Package
Strict 12 hour cancellation policy.

While we do not charge a cancellation fee, if class cancellation is performed less than 12 hours or 6 hours (depending on your package), your credit will be forfeited.

Any no shows will be forfeited.

Waitlist Policy

If a class you’d like to book is full, you may choose to be added onto the Waitlist. Do ensure that you’ve sufficient passes! As once a spot becomes available, you would be automatically added into the class and notified in an email confirmation. If there are no cancellations, no credits will be deducted.

Amenities

  • 3 changing rooms/showers
  • 2 toilets
  • Lockers (padlock & key not provided)
  • Products: Hairdryers, hair straighteners, shower gel, facial cotton & cotton buds

What to bring

  • Water
  • Towel
  • Shoes

While we do not sell or provide bottled water, feel free to refill your bottle at our water filter!

Location & Directions

We’re located on the Corporate side of Gateway Suites, Block B.

If you’re coming from the lobby, walk straight into the building until you pass the lifts on your left, the Gateway Corporate Suites signage and Gen-I Kids Centre on your right. Turn right after Gen-I Kids Centre, walk towards the outside area, and turn left. KOA Fitness is further up ahead on your left.

If you’re coming from the parking, head to Ground floor. Once you’ve stepped outside the lift, walk straight until you see the Gateway Corporate Suites signage or Gen-I Kids Centre in front of you. Turn right after Gen-I Kids Centre walk towards the outside area, and turn left. KOA Fitness is further up ahead on your left.

Parking

Underground parking is available at Gateway Corporate Suites, on all levels during the weekend and after 7pm on weekdays (P1 to P3a; all reserved slots are open). Street side parking is an option, however at your own risk.

Pregnant & Injuries

Pregnant
We strongly recommend for you to seek your doctor’s approval before attending our classes.

If you’ve been working out regularly before & during your pregnancy, you may join our classes. However, do work out at your own pace. Also, drop us a call in advance so that we can notify the coaches of your attendance!

Injuries
We strongly recommend for you to seek your doctor’s approval before attending our classes.

If you have a recurring or existing injury, do notify our coaches before class begins. KOA Fitness reserves the rights to refuse class participation should your injury be too severe.

*For pregnancy & injuries, if you do choose to attend our classes, please understand that this is at your own risk. KOA Fitness will not be held liable if you do choose to work out with an existing injury/while pregnant.

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